Contact IPTVAM
Acquire IPTVAM Access help for setup, billing, or channel requests. Our friendly staff is available anytime on WhatsApp or send an email.
Live Chat
If chat is your preference, use the widget when online. Otherwise, send us an email.
Start a RequestHelp & Guides
Explore Installation for detailed setup guides and troubleshooting solutions.
View InstallationGet in touch
General Inquiry
Questions regarding setup, billing, or service? Send us a message.
Sales & Billing Assistance
Receive advice, handle plans, or address payment concerns.
How Can We Help You?
Select a category to receive tailored support and quick access.
Setup & Installation
Detailed guides for Smart TV, Firestick, Android, iOS, MAG, and other devices.
Billing & Payments
We manage invoices, receipts, and payment problems through Stripe’s secure checkout.
Technical Issues
Questions about buffering, EPG, or the app? We’ll assist in optimizing your setup.
Channel Requests
Searching for a specific channel or region? Let us know, and we’ll confirm its availability.
Account & Activation
Missing your credentials or activation email? We’ll promptly verify and resend it.
Apps & Compatibility
Get suggestions for the best IPTV applications and device settings.
Frequently Asked Questions
Immediate answers to frequent questions regarding support, setup, billing, and devices.
Provide details about your device, app, plan, and a short description of the issue or request.
Inspect your spam/junk folder. If it’s still absent, contact us via WhatsApp It will be resent immediately by us.
Extra connections can be purchased as add-ons. Contact sales for more information when you reach out.
For device-specific setup instructions, including Firestick, check our Installation page.
Check our Refund Policy to understand requirements, timeframes, and the submission process.
Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
Opt for a 30+ Mbps connection, use 5GHz Wi-Fi/Ethernet, turn on hardware acceleration, expand buffer capacity, and stop other downloads/streams.
To update your playlist and EPG, utilize the refresh/reload option in your app settings. If necessary, delete and then re-enter your M3U and EPG URLs.
We process payments using Stripe for all major cards.
Certainly. Renewal preferences can be managed through your account, or you can seek assistance from support.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly